Faq Whisker Cat

Frequently Asked Questions

for Whisker

How to Remove Whisker

On a Mac:

  1. Ensure Chrome is open
  2. Click the Chrome menu item at the top left of your screen in the menu bar
  3. Click Settings
  4. Click Extensions, at the far left side of your Chrome window
  5. Find the Whisker extension (usually at the bottom of the page) and click the trash can icon.
  6. A notice to remove the extension will appear. Click Remove.

On a PC:

  1. On your Chrome browser, click menu.
  2. Select More tools > Extensions.
  3. Select the Whisker extension, click Remove from Chrome.
  4. A notice to remove the extension will appear. Click Remove.

Thank you for giving Whisker a try! Please let me know if you have any questions or difficulties removing your extension.

And as a TRUSTe certified partner we are required to let you know some cookies and localstorage could remain on your computer. This can be removed by deleting your browsing history.

The sign up screen keeps launching when I open my email. Why is this happening and how can I stop it from doing so?

There are a couple of reasons you might see the Sign Up screen repeatedly:

  1. When you use Chrome profiles and happen to switch to a new profile, Whisker doesn’t know which account you have logged in with, and will pop up the Sign up screen to confirm the account.
  2. The Sign Up screen will also pop up if you did not finish the signup process, to help you complete your signup.

Please let us know if you have successfully completed the signup process and have not switched Chrome profiles, so we can look into the issue.

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